Privacy Policy

Introduction:

We respect your privacy and it is important to us. Please read Privacy Information to understand how do we process your personal data. You may contact us, if you have any questions.

Data Collection:

We gather your data when you contact with us. You provide us with your personal information such as as name, contact phone number, email address, postal address, telephone number; ID information such as license number or SSN, dependents, family information, and other household information You submit these details to us while registering for an account etc. But we also collect the data automatically using cookies, information we may obtain from third party business partners, from social media sites or services, geolocation and GPS data and various other techniques. Further there are other information such as IP addresses, social media handles, email addresses whenever used for direct marketing, demographic information etc.

Utilization of Collected Data:

Your data is maintained until the purpose for which we collected have it for has been completed. We may retain some data for longer time due to legal requirements. Using your data we manage our customer or business relationship with you, including providing you with information regarding products and services, billed, ordered or purchased product information, troubleshooting, system maintenance, and other customer support services. We make use of your data to provide you with the customer centric experience, from improving our products and to provide you customer service.

Data Sharing:

Your data protected using best technical and organizational processes. When mandated by law we share your data. Otherwise, we share your personal information in the following limited situations:

• With your consent;
• With our Affiliates, other Savant companies that comply with this Privacy Policy;
• With Authorized Users, that you invite;
• With our Third Party Business Partners, that you contracted with such as an authorized distributor or installer;
• With our Third Party Advertisers, for marketing purposes from which you can opt out at any time
• When we transfer your data anywhere, we protect the data with a various technical, organizational and legal measures.

Your Options:

Update your information by accessing your account. If you have registered for an account with us, you may review and update certain account information by logging into the account or by contacting us. If you do not wish to receive marketing-related communications, you may opt-out of receiving these emails by clicking “Unsubscribe” in emails communication we have sent you. 

Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails. 

Browsers and devices will allow you to configure your device and to prevent images from receiving. For advertising choices also can be configured through your device. Follow the instructions in your particular browser or device settings and you can limit or stop use of your personal information for targeted advertisements.

Certain services can be offered only after receiving your personal information. If you do not wish to provide the personal information which we have classified as mandatory, we may not be able to provide you those Services.

Data Security:

As a company, we do take administrative, personal and technical precautions to safeguard your personal information against unauthorized usage, loss, misuse, theft, destruction,  etc. But as the data security risk is intrinsic issue on internet platforms and in information technology, security of your personal data cannot be guaranteed.

Data Retention:

The personal data retention period may vary from case to case basis.

• For products and services, so long as you are our client or till completion of warrantee period or beyond the warrantee period as decided as company policy, your personal data will data will be retained.
• For marketing purposes, it will be retained till you opt out by “Unsubscribing” in accordance with the applicable statutes.
• For all other cases, it will be retained as mandated by governing laws. Beyond the applicable period, it will be deleted or destroyed as per applicable law.